Terms of service

By creating a Kitchen Handback account you agree to these terms. If you sign up for a church, hall or other organization, you agree on its behalf.

The service

Kitchen Handback is a tool for recording who used a kitchen, the checklist they completed, and any damage or missing equipment. Compliance flags for agreements and insurance are worked out from the dates you enter: you remain responsible for your facility-use policy, your insurance, food safety in your kitchen, and any charges you make to groups. We aren't responsible for property loss, injuries, or disputes between you and the groups that use your kitchen.

Your account

• Keep your password private. You're responsible for what happens under your account.
• The kitchen manager controls who joins the organization's account and can disable users at any time.
• Don't misuse the service: no attempts to break in, overload it, or access other companies' data.

Plans and billing

• The Pantry plan is free. Paid plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.
• You can cancel any time from the Billing page; you keep paid features until the end of the period you paid for. We don't give partial refunds.
• If a paid plan lapses, your account moves to the free Pantry plan: your records stay, but logins other than the kitchen manager stop working and Pantry's limits apply to new records, until you choose a plan again.
• We may change prices with at least 30 days' notice by email.

Your data

Your organization's records belong to you. You can export them on a paid plan, or ask us for a copy at any time. See the privacy policy for what we store.

Availability

We work to keep Kitchen Handback running but can't promise it will never be down. The service is provided "as is", and our total liability is limited to what you paid us in the last 12 months.

Changes and ending

We may update these terms and will email account owners about material changes. You can stop using Kitchen Handback at any time; we may suspend accounts that break these terms.

Contact

Use the feedback form.